Police are asking the public to help them ID a woman who’s accused of hurling a cup of iced coffee at a Dunkin’ Donuts worker in Woburn.
Officers were called to the Dunkin’ at 305 Mishawum Road for a report of an assault at around 1:30 p.m. last Sunday.
Police learned that a customer had become upset because of confusion about her order. The woman then allegedly threw a cup of iced coffee at an employee, striking the worker. The employee was not injured.
The customer has tattoos on the lower parts of both legs, which appear to be flowers.
“We are releasing these new photos in the hope that someone in the community will step forward and help us identify this individual,” Police Chief Robert Rufo Jr. said in a statement. “As always, the identity of anyone who provides information will remain confidential.”
Police are asking anyone with information on this incident to call 781-933-1212, ext. 4855.
Across America 2 million people are victims of workplace violence per year, according to the Occupational Safety and Health Administration, and it is “one of the leading causes of job-relateddeaths.”
OSHA said no worker is immune, but “workers who exchange money with the public; deliver passengers, goods, or services; or work alone or in small groups, during late night or early morning hours, in high-crime areas, or in community settings and homes where they have extensive contact with the public” are at increased risk.
The agency says the best defense is to adopt a “zero-tolerance policy” with the protection of employees paramount.
“Learn how to recognize, avoid, or diffuse potentially violent situations,” OSHA adds. “Offer stress debriefing sessions and posttraumatic counseling services to help workers recover from a violent incident.”
This all comes as “stand your ground laws” are cropping up all over the country. Massachusetts does not have a stand-your-ground law. The state Supreme Judicial Court has held that an individual has a duty to retreat before resorting to deadly force outside the home.
Joe Dwinell contributed to this story.
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